Frequently Asked Questions

Everything you need to know about shopping with Usmile.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days, while express options are available at checkout. You will receive a tracking number via email as soon as your order ships.

Do you ship internationally?

Yes, Usmile ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

How should I care for my Usmile garments?

To ensure longevity, we recommend following the specific care instructions on the inner label of each garment. Generally, washing in cold water and air drying is best for our fabrics.